“How do I purchase a subscription?”
Visit our pricing page.
“How much will my subscription cost next year?”
The same price as this year.
“How do I log-in and access the eLearning Template Library?“
Go to library.eLearningBrothers.com.
“How do I determine the number of designers that I need to include in my subscription?”
Each designer/developer that will be using any templates and assets to build content needs to be have a “seat” in the subscription.
“Can I purchase just one template?”
No. We only offer our templates through an annual subscription.
“Can I cancel my account after a year?”
Throughout the year we continue to add new templates and upgrade existing products. However, you can cancel your subscription after your annual subscription expires if you’d like. After your subscription ends you can continue to use the templates in courses that you’ve already created. You may not however, use the downloaded templates in new course content.
“Is there a limit to how many users can take training that I created using these templates?”
Short answer, no. Long answer, give us a call and let’s talk about it!
“Can I sell courses that I created using your templates? ”
Yes. You can use our templates to built courses that you sell. You can’t resell our templates as “templates.” They must be populated with content and be integrated into your project.
“Is there a download limit?”
You can download as many templates as you’d like during the year. By default, there is a daily limit of 30 downloads which can be reset if necessary.
“Can I download and “stockpile” templates on my hard drive or shared server?”
The library is designed to download templates as you need them. “Stock piling” templates or stock assets is prohibited. We encourage you to download and save templates and images on an as-needed basis.
“What are the payment options?”
We are flexible. There are several options including all major credit cards, Paypal, we can place phone orders, you can request an invoice, we accept wire payments, or electronic money requests. Contact our business development team with any other questions about payments.
“Do you offer educational/government pricing?”
We offer the same great, low pricing for all customers.
“Do you offer 6-month subscriptions?”
We do not. However, we feel strongly that you will have a great experience with our products. If you have any questions, or require assistance, please reach out to a product specialist to optimize your time during the subscription.
“Do I need to give eLearning Brothers credit when I use the templates?”
No, but we won’t stop you if you would like to. The Brotherly Love is appreciated.
“What is the refund policy?“
Once you download files your subscription is non-refundable.
“Can I cancel my auto-renewal?“
Yes, it can be done on your Member Dashboard.
“Can you build our entire course?“
Yes! We have years of experience creating awesome courses. Contact us to discuss.
“How do I log in?“
There are multiple ways to get to the eLearning Brothers Library website where you can log in to access your content:
- Go directly to the Library home page and click on the “Login” button at the top right (screenshot).
- Visit the Member Dashboard (screenshot) to log into your account. From here you can access and launch each product library from the list of subscriptions in your “Libraries” tab or by using the main navigation across the top (screenshot).
- From the eLearning Brothers home page you can click on the “Log In” button at the top right of the page (screenshot). This will take you to the Library home page. Here, you will follow step #1 above.
“How do I reset my password?“
Go to the Member Dashboard. You will be taken to a log in screen where you will need to click on the option “Or log in with my email” (screenshot). This will take you to the email login screen where you can then click “Forgot password?” (screenshot). You will then be prompted to enter the email used on your account. Type in your email and click “Send” (screenshot). You should then receive an email with a link to reset your password (screenshot). Type in and confirm your new password and click “Update” (screenshot).